Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Something Special Florist proudly offers fresh flower delivery throughout Columbia, SC, and surrounding areas. Same-day flower delivery is available for orders placed before 12:00 PM, Monday through Friday. Delivery fees vary based on the delivery location and distance and will be shown at checkout.

We deliver flowers to homes, hospitals, businesses, offices, and event venues. Please provide a complete delivery address and any special instructions when placing your order.

If the recipient is not available, our delivery driver may leave the flowers in a safe location or contact you to arrange another delivery time. Please note that flower availability may vary due to seasonality and market conditions, and substitutions of equal or greater value may occasionally be necessary while maintaining the overall style and color of your arrangement.

For questions about flower delivery, please contact Something Special Florist at (803) 407-7123.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.